InterMaven Tours, LLC
Terms and Conditions
1. Introduction
1.1 Company Information: Welcome to InterMaven Tours LLC, a limited liability company formed under the laws of the State of Delaware, United States. These Terms and Conditions (the “Terms” or “Agreement”) govern your access to and use of our website located at [https://intermaventours.com] (the “Site”) and any related services, features, or tools (collectively, the “Services”).
1.2 Acceptance of Terms: By accessing or using our Site and Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms or our Privacy Policy, you must not access or use the Site or Services. Privacy Policy.
1.3 Incorporation of Privacy Policy: Our Privacy Policy explains how we collect, use, and share your personal information. By using our Services, you consent to the practices described in our Privacy Policy, which is incorporated herein by reference.
2. Eligibility
2.1 Legal Capacity: You represent and warrant that you are at least 18 years of age (or the legal age of majority in your jurisdiction) and have the legal capacity to enter into binding contracts.
If you are under 18, you may only use our Services under the direct supervision of a parent or legal guardian who agrees to be bound by these Terms.
2.2 Territorial Restrictions: We operate tours and sell tickets primarily in the United States and Europe. It is your responsibility to ensure that accessing our Site and making bookings is legal in your jurisdiction.
If you reside in or are traveling through the European Union, you may have additional consumer and data protection rights (see Section 8 and our Privacy Policy).
3. Our Services
3.1 Tour Bookings and Ticket Sales: We provide an online platform for booking tours, excursions, and travel-related services (collectively, “Tours”).
We act solely as an intermediary between you and third-party tour operators, guides, or service providers (“Providers”). We do not own, operate, or control the Tours; our role is limited to facilitating your booking.
3.2 Modification of Services: We reserve the right to modify, suspend, or discontinue any part of our Services at any time without prior notice. We shall not be liable for any modifications, suspensions, or discontinuations of our Services.
4. Booking and Payment
4.1 Booking Process: To book a Tour, follow the instructions on our Site and provide the requested information. A booking is confirmed only upon successful payment via our accepted payment methods (including PayPal). You will receive a booking confirmation email with your purchase details.
4.2 Pricing and Fees: All prices are quoted in USD unless otherwise stated.Prices are subject to change without notice. Additional charges (e.g., local taxes, service fees, or currency exchange fees) will be clearly shown before you complete your booking.
4.3 Payment Methods: We currently accept PayPal as our primary payment gateway. Payments processed by PayPal are subject to PayPal’s terms of service and privacy policy. We are not responsible for errors, fees, or issues arising from third-party payment processing.
If you wish to use one of these services and pay on our website, PayPal may collect the personal data you provide, such as payment and other identifying information. PayPal uses this information to operate and improve the services it provides to us and others, including for fraud detection, harm and loss prevention, authentication, analytics related to the performance of its services, and to comply with applicable legal requirements. The processing of this information will be subject to the PayPal Privacy Statement available at:PayPal Privacy Statement
4.4 Cancellations and Refunds: User-Initiated Cancellations: Each Tour may have its own cancellation policy (e.g., 24-hour cancellation, 7-day cancellation). These policies will be disclosed in the booking page of each respective product. Refund eligibility depends on these individual policies and conditions.
Provider-Initiated Cancellations: If a Provider cancels or significantly changes a Tour, we will notify you as soon as possible and will try to facilitate a rescheduled date, alternative option, or refund, as applicable under the Provider’s policies.
Refund Timing: If you qualify for a refund, the amount will be credited back to your original payment method within a commercially reasonable period (usually within [7-12] business days, subject to your payment provider’s policies).
4.5 No-Show Policy: If you fail to show up for a scheduled Tour without prior notice or do not meet eligibility requirements (e.g., age, health conditions), you may not be eligible for a refund.
5. Liability and Disclaimers
5.1 Limited Liability: We act only as an intermediary and are not responsible for the safety, quality, or performance of the Tours provided by third-party Providers.
To the fullest extent permitted by law, we shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of our Site, Services, or any Tours booked through us.
5.2 Indemnification: You agree to defend, indemnify, and hold harmless InterMaven Tours, LLC its affiliates, and their officers, directors, employees, and agents from any claims, damages, or expenses arising from your use of our Site, breach of these Terms, or violation of any law or third-party rights.
6. Governing Law and Dispute Resolution
6.1 Governing Law: These Terms and any disputes arising out of or related to them are governed by the laws of the State of Delaware, United States, without regard to conflict of law principles.
6.2 Jurisdiction: You agree to submit to the exclusive jurisdiction of the state and federal courts located in Delaware. If you are a consumer in the European Union, you may bring a claim in your country of residence.
7. Changes to These Terms
7.1 Right to Modify: We reserve the right to update or modify these Terms at any time. If material changes occur, we will notify you via our Site or email.
7.2 Acceptance of Modified Terms: Your continued use of the Site or Services after such changes constitutes acceptance of the revised Terms.
8. Contact Us
For inquiries, contact us at [email protected]